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Web Accessibility


Delaware Web Accessibility Policies and Information

Official policies are set by the Delaware Department of Technology and Information (DTI). For accessibility, please see the Digital Accessibility Policy document. For general accessibility information, please see the Delaware Web Accessibility Initiative website.


OMB/DHR Web Accessibility Policies

Accessibility Compliance

We are updating our website and documents to meet current accessibility standards and ensure all new content is compliant. While some older or archived materials may not yet be updated, assistance is available — users can contact us for help with any accessibility issues.

Report Accessibility Issue


Why Accessibility Matters

What is Web Accessibility?

Web Accessibility is a standard to ensure web pages, web content, and hyper-linked documents are easily consumed and understood by all people, regardless of disabilities. Accessibility is crucial because it ensures that everyone can perceive, understand, navigate, and interact with content.

"The power of the Web is in its universality. Access by everyone regardless of disability is an essential aspect."

Tim Berners-Lee, Inventor of the Web


What are web accessibility standards?

The Web Content Accessibility Guidelines (WCAG) accessibility standards are a set of internationally recognized guidelines developed to make web content more accessible to people with disabilities. These standards are published by the World Wide Web Consortium (W3C) through the Web Accessibility Initiative (WAI).

WCAG 2.1 refers to a specific set of guidelines and success criteria defined by the Web Content Accessibility Guidelines (WCAG) version 2.1. These guidelines are developed by the World Wide Web Consortium (W3C) to ensure web content is more accessible to people with disabilities.

Level AA : Addresses the biggest and most common barriers for users and is often considered the target level for legal and regulatory compliance (e.g., ADA in the US, EN 301 549 in the EU).

WCAG provides recommendations for making web content more:

  • Perceivable - Information must be presented in ways users can perceive (e.g., alt text for images, captions for videos).
  • Operable - The interface must be usable (e.g., navigable via keyboard).
  • Understandable - Content must be readable and predictable.
  • Robust - Content must be compatible with current and future technologies (e.g., assistive tools).

These four principles are known as POUR.


US Federal Regulations that Require Accessibility

The following federal regulations require certain organizations to comply with accessibility standards to ensure digital content is accessible to people with disabilities: